Terms & Conditions:

Please read these Terms and Conditions carefully before using the Elhaddad website (hereinafter called "the Website") operated by Elhaddad (hereinafter called "we," "us," or "our"). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our website. 

  General Information:

  • The El-Haddad Website specializes in importing and trading household items. 
  • Our headquarters are located at [Ismailia, Egypt].  
  • Please get in touch with our customer service team by phone at 01033370211 or by email at Info@elhaddadeg.com if you have any questions or issues.

  Acceptance of Terms:

  • You declare that you have read, comprehended, and agreed to the Terms and Conditions by using this website. 
  • We reserve the right, at our sole discretion, to modify, revise, or alter these Terms and Conditions. Any modifications will take effect right away after being posted on the website. It is your duty to frequently examine these terms and conditions.

  Privacy Policy:

  • Your privacy and personal data are important to us. For more information on how we collect, utilize, and safeguard your data, please consult our Privacy Policy.

  Account Registration:

  • We reserve the right to accept or decline any orders you place through the website.
  • Prices and product availability are subject to change at any time without prior notice.
  • We accept several forms of payment, including Value, credit and debit cards, as well as other safe online payment methods.
  • By submitting your order, you attest that you have permission to use the chosen payment method.

  Shipping and Delivery: 

  • Delivery timings are just estimates; they're not promised. There may be delays due to events out of our control, such customs procedures.
  • Delivery: As soon as the order is delivered to the shipping address you provided during the ordering process, you oversee any loss or damage to it. Please verify that the delivery details are correct.

  Returns and Refunds:

  • For further details on our return procedure and eligibility requirements, please refer to our Returns and Refunds policy.

  Product Information: 

  • We make every effort to provide accurate product descriptions, images, and specifications. However, we do not guarantee the accuracy, completeness, or reliability of this information.

   Intellectual Property: 

  • El-Haddad owns all copyrights and other intellectual property rights to the material, graphics, logos, images, and software that are included on the Website.
  • Without our prior written approval, you are not permitted to duplicate, distribute, modify, or display any portion of the Website.

  Termination of Access:

  • Your access to the Website may be terminated or suspended at any time, without prior notice, and for any cause, including but not limited to violations of these Terms and Conditions, in our sole discretion.

  Contact Information:

  • For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at 01033370211 or by email at Info@elhaddadeg.com
  • You accept these Terms and Conditions by using the El-Haddad Website. We appreciate you choosing El-Haddad for your needs regarding household goods.