Guaranties and warranties

Guaranties and warranties:

  1. Product Quality Guarantee:

El-Haddad Company guarantees that all kitchen household items sold on the website meet high-quality standards. Before the products are sent to you, we attentively inspect their quality to make sure they adhere to our requirements.

  2. Satisfaction Guarantee:

El-Haddad Company offers a satisfaction guarantee on all their products. If a customer is not completely satisfied with their purchase, they can return it within 30 days for a full refund or exchange.

  3. Product Authenticity Guarantee:

El-Haddad Company promises that every item sold on their website is 100 percent genuine and comes from trusted suppliers. Customers will acquire authentic kitchen and household goods as a result.

  4. Manufacturer's Warranty Information:

El-Haddad Company gives comprehensive information regarding each product's manufacturer warranty. Customers can better grasp the scope and length of the manufacturer's warranty by doing this.

  5. Warranty Claims Process:

If you believe your Ceramic tableware is covered by our guarantee or a manufacturer's warranty, please get in touch with our customer care. We may require proof of purchase, images of the goods, or other relevant information to assess the claim. You will be given a thorough explanation of the procedure for making a warranty claim, which may involve returning the item or contacting the manufacturer.

  6. Customer Support Guarantee:

El-Haddad Company guarantees excellent customer support. They have a dedicated customer service team available via phone, email, or live chat to assist customers with any inquiries, concerns, or issues they may have